Small Business Travelers Shun Hotel Amenities

Despite spending over 20 days on the road each year, small business travelers don't take advantage of deluxe accommodations or the newest technologies offered at hotels, according to the American Small Business Travelers Alliance. Almost 80 percent of travelers book standard rooms in hotels and are reluctant to spend more on deluxe rooms or suites; only 19 percent feel the investments in technologies such as broadband are important or useful. Experts believe hotels must connect with small business owners and employees by understanding their unique travel needs if they hope to increase their loyalty and usage.